short circuit

the work we can describe

Most of what we do is ordinary, which is how IT should be. You call, it gets fixed, and you forget about it.

IT consulting

Advice on what to buy, what to keep, and what to quietly retire. Plain answers, no upselling.

Hardware & networks

Workstations, servers, switches, Wi-Fi, cabling, and the cupboard where all of it lives.

Managed PCs

We look after your team's computers remotely: updates, security, backups and the odd mystery slowdown.

Servers & mail hosting

Servers kept patched and backed up. Mail hosts managed so email keeps arriving and stays out of the spam folder.

Email & accounts

New starters set up with email and everything else on day one. Leavers tidied away properly.

Remote support

Most problems are fixed down the line, without anyone driving anywhere.

Data recovery

Dead drives, deleted folders, corrupted cards. We get back what can be got back.

Setup & rollout

New office, new fleet of laptops, new everything. Planned, installed and handed over working.

the work we can't quite describe

Some problems don't fit on an invoice line. These are listed by catalogue number. The gaps in the numbering are deliberate.

• SC-07

  Listening

  We sit with a machine until it tells us what's wrong. This takes longer than you'd think and less time than you'd fear.

• SC-13

  Recoveries

  Things that went missing. Files, mostly. Sometimes a printer. Once, a whole Wi-Fi network that was definitely there yesterday.

• SC-19

  Phenomena

  Fans that spin up at 3am. Lights that blink in a pattern. Emails that arrive before they were sent. We take notes.

• SC-23

  Small mercies

  The thing you've been too embarrassed to ask anyone about. We won't make it weird.

• SC-29

  Laying to rest

  Retiring old hardware with dignity. Data wiped thoroughly, parts recycled, respects paid.

• SC-31

  Second opinions

  Someone told you it can't be done. We'll have a look anyway.

• SC-37

  Things made

  Parametric 3D modelling and 3D printing. Parts that don't exist yet, or no longer do. Custom electronics for problems nobody sells a solution to.

• SC-41

  Copies of places

  Photogrammetry. A few hundred photographs become one model you can measure: a building, a paddock, an object on a table.

• SC-43

  Unattended flights

  Autonomous drone missions, planned on the ground and flown without a hand on the sticks. They usually come back.

• SC-??

  Unlisted

  Not on this page. Ask. We may say yes.

how an enquiry goes

1. You describe the problem. A rough description is fine. So is a feeling.

2. We take a look, on site or down the line, whichever suits the problem.

3. It works again. We write down what happened, so it's a little less mysterious next time.

making contact

Email

cameron@shortcircuit.com.au

Phone

08 9250 1234

Hours

Business hours, give or take. If it's urgent, say so in the subject line.

Coverage

There is no shopfront and no workshop to visit. We come to you where we can, and work down the line everywhere else.