short circuit
Quiet, dependable IT for businesses that would rather get on with their own work. Also, a few other things…
the everyday work
Most of what we do is ordinary, which is how IT ought to be. Something needs doing, it gets done, and you can stop thinking about it.
- IT consulting
- Practical advice on what to buy, what to keep and what to retire. Plain answers, no upselling.
- Hardware & networks
- Workstations, servers, switches, Wi-Fi, cabling, and the cupboard where all of it lives.
- Managed PCs
- Your team's computers looked after remotely: updates, security, backups and the occasional mystery slowdown.
- Servers & mail hosting
- Servers kept patched and backed up. Mail hosts managed so email keeps arriving and stays out of the spam folder.
- Email & accounts
- New starters set up with email and everything else on day one. Leavers tidied away properly.
- Remote support
- Most problems are solved remotely; site visits avoided, but possible.
- Data recovery
- Failed drives, deleted folders, corrupted cards. We recover what can be recovered.
- Setup & rollout
- A new office, a new fleet of laptops, a new everything. Planned, installed and handed over working.
the less ordinary work
Some work doesn't sit neatly on an invoice line. It's listed here by catalogue number. The gaps in the numbering are intentional.
- SC-07
Listening
Some faults only reveal themselves to patience. We sit with the machine until it explains itself.
- SC-13
Recoveries
Files, mostly. Printers we'd rather let rest. Occasionally a Wi-Fi network that was definitely there yesterday.
- SC-19
Phenomena
Fans at 3am, lights blinking in patterns, problems that vanish if you look directly at them. We take notes, then we find the cause.
- SC-29
Laying to rest
Retiring old hardware properly. Data wiped, parts recycled, nothing left behind.
- SC-31
Second opinions
If you've been told something can't be done, we're happy to take another look.
- SC-37
Things made
Parametric 3D modelling and 3D printing. Parts that don't exist yet, or no longer do. Custom electronics where nothing off the shelf will do.
- SC-41
Copies of places
Photogrammetry. Many photographs become one measured model: a building, a paddock, a unique object.
- SC-47
Thinking machines
AI implementation: letting machines do more of the work, so you can do… even more work? We show you where it genuinely helps, how to set it up safely, and which parts are hype.
- SC-53
Access
Licensed to work underwater, at height, in confined spaces and on building sites, with first aid along for the trip. We also have passwords for things.
- SC-??
Unlisted
If it isn't here, ask. We're curious about your strangest problems.
how an enquiry goes
- 1
Tell us what's happening. A rough description is fine.
- 2
We take a look, on site or remotely, whichever suits the problem.
- 3
It's sorted. We note down what happened, so next time is simpler.
getting in touch
- cameron@shortcircuit.com.au
- Phone
- 08 9250 1234
- Coverage
- There's no shopfront or workshop to visit. We come to you when necessary, and work remotely where possible.